We're here to help

You can quickly and easily make a payment, find a VacantExpress.com Agent or file a claim. 

Make a Payment
We accept credit/debit cards and eChecks. Make a payment today! 

Find an Agent 
If you need coverage or wish to transfer a current policy from vacant to tenant—or vice versa—a VacantExpress.com Agent makes the process seamless and simple. Find an Agent near you to get started. 



Make a Payment
File a Claim

Your VacantExpress.com team is committed to quality claims service. If you've suffered a loss or damage to your property, you likely have many questions. We have answers.

How to Report a Claim
There are three convenient ways to report a claim. 

  • Online: Click on Property Loss Notice or General Liability Loss Notice below
  • Phone: 800-788-4780 (Available 24/7)
  • Email: claims@global-indemnity.com

Supporting Documentation
You also have optional ways to send supporting documentation. 

  • Email: claims@global-indemnity.com
  • Fax: 610-660-8885
  • Mail: Global Indemnity Group/Claims, P.O. Box 532, Willow Grove, PA 19090
Reporting Insurance Fraud

Property Loss Notice General Liability Loss Notice